A few days ago, one of our American customers received our filling machine and finally completed the installation and started its production! An exciting moment.
We noticed that many customers plan to purchase machines that will have these questions: how can I install the machine? What if the machine doesn't work? What if I don't have an engineer?
Today, Expak will answer for you one by one.
First of all, before delivery, we will debug the sealing machine for our customers to ensure that the machine can produce coffee capsules smoothly.
This is not only responsible to our customers, but also to ourselves. Export represents the export of products and represents the promotion of our brand.
The purpose of our company has always been to find long-term partners based on the needs of customers. Therefore, before the machine is exported, we should make sure that the work of the machine and every station are all right.
Testing sometimes takes 1-2 weeks, so customers had better prepare the packaging materials to be tested in advance so that the machine can deliver the goods as soon as possible.
When loading: as some parts of the machine are relatively high, we will remove them to facilitate transportation, for example, vacuum feeder and vertical loading coffee cup system.
Installing the vacuum feeder, the vertical loading cup station is very simple and easy to operate. You don't have to worry about not installing the machine at all. We will send instructions along with the machine.
Expak will also provide you with professional and reliable after-sales service to solve your problems if you still have doubts.
After receiving the machine and simply installing it, you can start your production!
The customer from the United States expressed his excitement and some feelings of use after receiving our machine.
He told us that the installation of the machine was very smooth and production had started normally.
The output of this six-lane Kcup filling machine is about 270kcups per minute. Because k cups need to be packed manually, the speed of the machine is relatively fast, so he slows down.
The Expak team is also very happy to solve all the customers' needs and problems perfectly and get a good ending.
If you have any questions, welcome to send us your inquiries. We will reply and provide you with a suitable solution within 24 hours.
Publication Date: 4/8/2021
Category: Product Events
